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FAQ Page2020-04-25T16:18:57+05:30

Frequently Asked Questions

What if my DSC gets blocked ?2017-11-07T20:42:05+05:30

DSC gets blocked after certain no of unsuccessful attempts of entering the wrong PIN. A blocked DSC cannot be used in the e-tendering system unless it is unblocked. To unblock your DSC please contact the service provider who has issued the DSC.

I am totally new to this “website thing”. How does the whole process work?2017-11-07T20:00:52+05:30

Never fear, that’s why we are here. Make a call or visit our office for a discussion.

How much does a website cost?2017-11-07T19:59:26+05:30

The cost of a website can vary depending on various factors, just like the cost of a house may vary. It may be start in the INR 15,000 range for basic business sites and range upward depending on your unique needs.

How does the payment process work?2017-11-07T19:57:58+05:30

The project starts with a 50% deposit. After design sign off and before we move into programming, we collect 25%. Once we have completed and fulfilled our scope, the final 25% is collected and your website is then scheduled for launch.

How long does it take to build a website?2017-11-07T19:56:47+05:30

Basic websites take approximately 15-30 days to create. This time will vary from project to project depand upon the quantity of content, pictures etc.

Can you help me update my existing website that another web firm built?2017-11-07T19:51:33+05:30

Yes we can if your previous web firm share the credentials i.e. user id and password of webhosting cPanel.

Can you help me write content for my website?2017-11-07T19:49:42+05:30

Yes. We have professional copy writer and editor, who write your website contents. We also build your sitemap and help structure the foundation of your website in the planning stages.

Can you help me source photos for my website?2017-11-07T19:47:54+05:30

Yes. We will help you source royality free stock photos from various sites such as www.istockphoto.com. We also have photographers and videographers available to produce custom photography and videos for your website.

Do I own my website?2017-11-07T19:46:16+05:30

YES! Everything that we build will be 100% owned by you. Most of our clients stay with us for the life of the website. Our team is just irresistible that way. But if for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and we want you to take it wherever you go.

What is bandwidth and how much do you need?2017-11-07T19:42:05+05:30

Bandwidth is the amount of data that is accessed while viewing a website. Every time a user views a website, data is transferred, and the measurement of that transfer is bandwidth. In general, images, audio files and video files are higher in bandwidth than text. That means that if you have a more burdensome website in terms of bandwidth – if you have lots of video or streaming audio, for example – you have a higher bandwidth requirement than someone with a simple text-only website, or someone with only a few low-resolution images. Some web hosts offer unlimited bandwidth, and some place a cap on it.

What is disk space and how much do I need?2017-11-07T19:41:40+05:30

Disk space refers to the total space available for a user to store files on at any time. Files may be any type – HTML, images, videos – and at any single given time, the total file size may not exceed the disk space. How much disk space you need is dependent on what type of media and interactions you’ll be hosting through your site. Your email account’s storage is also counted in disk space, so if you have large files that will sit in the account, that will boost your disk space needs. Remember that although you might not need much space now, you want wiggle room to expand and grow in the future, without switching hosts.

How will I know how many people visited my site?2017-11-07T19:31:36+05:30

You can find out how many people visited your site through a number of different third party resources, such as Google Analytics or StatCounter. Some hosts provide easy ways to incorporate these tools into your website to start tracking, but some don’t give you any help in setup at all. It’s important that businesses install some sort of traffic counting tool on every page of a site and regularly decipher the data to make improvements to marketing and sales plans. For personal websites, traffic counters are merely tools of curiosity, but the numbers certainly are fun to keep an eye on!

How do I obtain a dedicated email account? (me@mywebsite.com)2017-11-07T19:30:44+05:30

When you purchase an account with a web host, one of the services you receive is a certain number of dedicated email accounts for any domain hosted on that account. Some web hosts give you one email account, or 20 email accounts, or unlimited email accounts. Those email accounts are managed from the control panel of the web host and you can set up email accounts, change their passwords, and set up email forwarders, all from that control panel.

Now you can also set up a dedicated email account to send from a web-based email service like Gmail without purchasing a hosting.

What is SSL security?2017-11-07T19:28:35+05:30

This is an abbreviation for Secure Sockets Layer. This is a common protocol used to communicate information securely online. This protocol provides a safe path that runs between two Internet-connected machines or two machines on the same internal network. It is an extremely handy tool used by web browsers who need to connect securely to a web server, given the wild insecurity inherent in the Internet. SSL usually operates and sets up a secure session with little or no interaction from the person actually visiting the web site. You may notice the browser displaying a padlock or the address showing a padlock and a green bar – those are the hallmarks of SSL doing its magic.

How do I back up my site?2017-11-07T19:27:28+05:30

You can – and should! – back up your website regularly. From the control panel, there should be a Backup function, and with one click, you can save all of your files, if they are under 500 MB. If they total more than that, you will need to save your databases in partitions. To back up your website, is also as simple as through FTP simply dragging your PUBLIC.html folder over to your computer and copying the files in that way. You will not back up your email accounts like that, though. If you have doubts about your web host’s security, you can set up an email forwarder and have everything duplicated in an online email service like gMail or an offline one like Outlook.

What is a domain name?2017-11-07T19:43:15+05:30

A domain name is the actual name of a website, and every single website has a domain name. To obtain one, you need to purchase it through a domain registrar. Domains can cost anywhere from a few dollars a year to hundreds of thousands of dollars a year, based on the contract and popularity of the domain. Every domain name is actually pointing to an IP (Internet Protocol) address, which is a series of numbers. Because most people can’t remember 10 digits in perfect order, domain names serve as easily-remembered alias for visitors. Probably the best known domain name is google.com, and Google’s IP address is… which is easier for you to remember?

A great benefit of using your domain name is that regardless of how many times you change your access provider, your Email and website address will always remain the same.

How to get a cheap domain name?2017-11-07T18:07:26+05:30

Many web hosting companies offer a free domain name when you purchase a hosting plan.

Unfortunately, these are usually only free for the first year. After that, you have to renew at a fee set by the hosting company — usually more expensive in comparison to pay for it separately and purchase directly from a domain name registrar i.e. Sigma Computers.

Hosting companies also have a tendency to add-on additional charges like domain name privacy, which you can also get cheaper (or for free) from Sigma Computers.

If you’d rather purchase your domain name separate from your hosting plan (which is a very good idea), check out our list of domain name registrars for some of the better low-cost options.

How does a Digital Signature Certificate (DSC) work?2017-11-01T22:49:42+05:30

A Digital Signature Certificate (DSC) explicitly associates the identity of an individual/device with a two keys – public and private keys. The certificate contains information about a user’s identity (for example, their name, pin code, country, email address, the date the certificate was issued and the name of the CA. These keys will not work in the absence of the other. They are used by browsers and servers to encrypt and decrypt information regarding the identity of the certificate user.
The private key is stored on the user’s computer hard disk or on an external device such as a USB token. The user retains control of the private key; it can only be used with the issued password. The public key is disseminated with the encrypted information. The authentication process fails if either one of these keys in not available or do not match. This means that the encrypted data cannot be decrypted and therefore, is inaccessible to unauthorized parties.

Are Digital Signature Certificate (DSC)s legally valid in India?2017-11-01T22:49:08+05:30

Yes, as per Information Technology Act 2000 in India, Digital Signature Certificate (DSC) are legally valid in India. Digital Signature Certificate (DSC) are issued by licensed Certifying Authorities under the Ministry of Information Technology, Government of India as per the Information Technology Act.

Why do I need a Digital Signature Certificate (DSC)?2017-11-01T22:51:40+05:30

A Digital Signature Certificate (DSC) Certificate authenticates your identity electronically. DSC also provides you with a high level of security for your online transactions by ensuring absolute privacy of the information exchanged using a Digital Signature Certificate (DSC). You can use certificates to sign / encrypt information such that only the intended recipient can read it. You can digitally sign information to assure the recipient that it has not been changed in transit, and also verify your identity as the sender of the message.

What type of Digital Signature Certificate is required for e-Tendering, e-Procurement, Trademark / Patent filing?2017-11-01T22:50:52+05:30

Class 3 Company / Organization User certificate is required for e-Tendering, e-Procurement , Trademark / Patent filing. Class 3 is the highest type of Digital Signature Certificate. it can be issued for 1 years or 2 years. After the valid period , user need to renew class 3 digital signature certificates.

What is a Digital Signature Certificate (DSC)?2017-11-01T22:48:09+05:30

Digital Signature Certificate (DSC) is the electronic format of physical or paper certificate like a driving License, passport etc. Certificates serve as proof of identity of an individual or organization for a certain purpose on online / computer. Digital Signature Certificate (DSC) Certificate can be presented electronically to prove your identity, to access information or services on the Internet or to sign certain documents digitally manually.


What type of Digital Signature Certificate is required for Importers-Exporters?2017-11-01T22:50:40+05:30

DGFT Digital Signature Certificate is required for DGFT website to communicate. DGFT Digital Signature is valid for 1 years or 2 years. User can save time and money by using DGFT Digital Signature Certificate.

What type of Digital Signature Certificate is required for Income Tax filing, ROC and MCA filing?2017-11-01T22:50:31+05:30

Class 2 Digital Signature Certificate is required for Income Tax filing, ROC and MCA filing. Class 2 Digital Signature Certificate can be issued for 1 year or 2 years. After the valid period , user need to renew class 2 digital signature certificates. Class 2 Digital Signature certificate can be issued to individual / organization.

Why does a digital signature certificate have a limited validity period?2017-11-01T22:50:09+05:30

Digital signature certificates have an explicit start date and an explicit expiration date. Most applications check the validity period of a certificate when the digital certificate is used. The signature certificate expiration date is also used for managing the certificate revocation list (CRL). A certificate is removed from the revocation list when its natural expiration date arrives. As such, generally the shorter the certificate validity period, the shorter the CRL.

Can a person have two digital signatures say one for official use and other one for personal use?2017-11-01T22:49:58+05:30


What are the different classes of Digital Signature Certificates?2017-11-01T22:51:08+05:30

In addition to four classes of certificates given below, the Certifying Authority may issue more classes of Public Key Certificates, but these must be explicitly defined including the purpose for which each class is used and the verification methods underlying the issuance of the certificate. The suggested four classes are the following :-

Class 1 Certificate: Class 1 certificates shall be issued to individuals/private subscribers. These certificates will confirm that user’s name (or alias) and E-mail address form an unambiguous subject within the Certifying Authorities database.
Class 2 Certificate: These certificates will be issued for both business personnel and private individuals use. These certificates will confirm that the information in the application provided by the subscriber does not conflict with the information in well-recognized consumer databases.
Class 3 Certificate: This certificate will be issued to individuals as well as organizations. As these are high assurance certificates, primarily intended for e-commerce applications, they shall be issued to individuals only on their personal (physical) appearance before the Certifying Authorities.

Where can I purchase a Digital Signature Certificate (DSC)?2017-11-01T22:51:15+05:30

Legally valid Digital Signature Certificate (DSC) Certificates are issued only through a Controller of Certifying Authorities (CCA), Govt. of India, licensed Registration Authorities (RA), such as Sigma Computers. Sigma Computers, a Registration Authorities (RA) licensed by e-Mudhra-CA, offers secure Digital Signature Certificate (DSC)s through various options tailored to suit individual as well as organizational needs.

Where can I use Digital Signature Certificate (DSC)?2017-11-01T22:51:27+05:30
  • For sending and receiving digitally signed and encrypted emails/ documents.
  • For carrying out secure web-based transactions.
  • In eTendering, eProcurement,for Registrar of Companies e-filing, Income Tax, for e-filing income tax returns,
  • GST and also in many other applications.
  • For signing documents like MS Word, MS Excel and PDFs.
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